Refund policy

At EBS Apparel, we are committed to ensuring a reliable and satisfying shopping experience. If you are not fully satisfied with your purchase, we offer a clear and efficient return process.

Return Period
Returns may be requested within 14 days of delivery.

Eligibility Requirements
To qualify for a return:

• Items must be unused, unworn, and in original condition
• All original tags and packaging must be intact
• Any non-returnable items will be clearly indicated at the time of purchase

Refund Process
Once your returned item is received and inspected:

• You will be notified of the approval status
• Approved refunds are processed within 5–7 business days
• Refunds are issued to the original payment method
• Shipping fees are non-refundable unless the return is due to a defective or incorrect item

Return Requests
To initiate a return, please contact:
support@ebsapparel.com
Include your order number and reason for return for prompt assistance.

Exchanges
Exchanges are subject to product availability. Please contact our support team to arrange an exchange.